Your privacy matters

I respect your privacy and am committed to protecting any personal information you share with me. This statement explains how I collect, use and protect your information in line with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

What information I collect

I may collect personal information such as your name, contact details and any information you choose to share with me when you enquire about or access my services.

If you work with me through coaching, reflective practice or training, I may keep brief notes relating to our work together. These are used to support the service I provide and to ensure continuity and quality.

How I use your information

I use your information to:

* respond to enquiries

* provide coaching, reflective practice or training services

* communicate with you about sessions, events or services

* maintain appropriate records for professional, legal and financial purposes

I will only use your information for the purpose it was collected and will not share it with others unless I have your permission or there is a legal requirement to do so.

Keeping your information safe

I take reasonable steps to keep your personal information secure and confidential. Information is stored securely and only retained for as long as necessary.

Your rights

You have the right to:

* ask what information I hold about you

* request corrections to your information

* ask for your information to be deleted where appropriate

* withdraw consent for certain uses of your information

If you would like to discuss your personal information or exercise any of these rights, please contact me.

Data protection concerns or complaints

I aim to handle personal information responsibly and to resolve any concerns directly.

If you have a concern about how your information has been handled, please contact me in the first instance so I can understand and address your concerns.

If you are not satisfied with my response, you have the right to make a complaint to the UK’s independent data protection regulator:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113

Contact

If you have any questions about this privacy statement or how your information is handled, please contact:

Jane Iskander
Jane Iskander Coaching & Training
[email protected]

This statement may be updated from time to time to reflect changes in my services or legal requirements.